About Us

Our Approach

We work to a clear set of principles and objectives:

• To provide easy access to maintenance, upgrades, and other computer support services for business and home office users.
• To make our clients feel that we are within easy reach. We do this by being accessible, visible and responsive as we are just round the corner.
• To work as directly as possible with the business owners, including making regular site visits and offering them easy access to our partners’ mobile phones whenever advice is needed.
• To deliver solutions in a way that frees up our clients from involvement in technologies they neither understand nor wish to manage.
• To distance ourselves from the focus on IT equipment and software that still pervades many parts of the industry.
• To concentrate instead on what clients want to achieve. The question of technical solutions arises only after we have fully understood their business – from strategy to the bottom line – and their ambitions and needs.

We find many clients need to be moved from “organic”, ageing systems to a more agile, reliable and ultimately cost-effective IT configuration while other clients have a good infrastructure that just requires minor re-configuration and maintenance. One key aim is that this will generate a return on investment through its effect on efficiency and profitability.