Leading IT Support Reading, Berkshire, London and the Thames Valley
21 October 2021

09:00 – 17:30

Monday to Friday

Arborfield,

Reading, RG2 9HT

01628 825015

About Us

itQED is an IT support business run by partners Colin Weeks and Roger Shepherd and a team of enthusiastic, qualified engineers based In Arborfield, Reading.

Our target market is businesses within 45 minutes’ drive of our office, a strong local focus that gives us the ability to provide a faster and more personal response, with the bonus of monthly visits and proactive maintenance.

Among our clients are Mereo Biopharma, Neftex, Retail Human Resources , Powertec, the Institute of Grocery Distributors and Concept Smoke Systems.

Our Approach

We work to a clear set of principles and objectives:

  • To provide easy access to maintenance, upgrades, and other computer support services for business and home office users.
  • To make our clients feel that we are within easy reach. We do this by being accessible, visible and responsive as we are just round the corner.
  • To work as directly as possible with the business owners, including making regular site visits and offering them easy access to our partners’ mobile phones whenever advice is needed.
  • To deliver solutions in a way that frees up our clients from involvement in technologies they neither understand nor wish to manage.
  • To distance ourselves from the focus on IT equipment and software that still pervades many parts of the industry.
  • To concentrate instead on what clients want to achieve. The question of technical solutions arises only after we have fully understood their business – from strategy to the bottom line – and their ambitions and needs.

We find many clients need to be moved from “organic”, ageing systems to a more agile, reliable and ultimately cost-effective IT configuration while other clients have a good infrastructure that just requires minor re-configuration and maintenance. One key aim is that this will generate a return on investment through its effect on efficiency and profitability.

Your IT Team

With a unique blend of skills and experience, you are in safe hands with an itQED consultant. This is what sets us apart from the competition.

Our Directors

Our Managers

Our Engineers

Our Sales and Marketing Team

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