Who We Are
itQED are a team of Microsoft, Hewlett Packard and Cisco certified engineers with many years of experience in the IT industry (The directors alone have more than 40 years experience of IT support).
itQED operate a flexible IT support service to ensure your IT runs smoothly to support your business activities. With regular onsite visits, remote support and monitoring we can ensure your IT functions without unexpected events.
All of our engineers hold Microsoft qualifications with many being qualified in a number of technologies from the partners below.
The advantage, in particular, of having fully accredited Microsoft product engineers, is that we have a strong relationship with Microsoft. The free software and business-critical support we receive translates into real benefits for our clients, as well as giving them the confidence that most things, if not all, are possible.
Frequently Asked Questions
Is my current network too old?
Computers and their associated networks age as we do, and become more frail and harder to maintain. Any network owner needs to consider the reliability of the current network and the consequences of being without it. Issues can occur related to supportability, security and hardware availability. It can often be beneficial to convert a number of older physical servers into virtual servers running on new hardware, this can offer increased performance and reliability as well as cost savings in terms of power, cooling and maintenance.
How is risk of attack mitigated?
Computer networks can be subject to a number of attacks. Including viruses, hackers, users and other malicious external activity. A strong policy around anti malware, security and backup can help prevent these attacks and mitigate the consequences.
How much time will you spend on-site?
Our support is completely flexible and can be split between remote and onsite support, as required, although most companies find monthly contract visits beneficial. This is because they can communicate issues to an engineer, face to face, as well as discussing any IT challenges that are being faced with a view to finding a solution.
Fully certified and have over 20 years IT experience.
We generally only work with SME’s in the Thames Valley and Greater London.
Knowledge and experience means decisions are usually correct.
A selection of our IT case studies
Mereo is a UK-based specialty biopharma company established to address the R&D and …
Concept Smoke Systems are leading providers of artificial smoke …
Hampshire Cultural Trust was established in 2014 to promote Hampshire as a great cultural county …
Neftex is a dynamic Earth Science research company …
Dedicated to keeping you in business
Request a Call Back
Would you like to speak to one of our IT Experts over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.
IT Disaster? Has your network just crashed? Our team can be on-site in minutes, so phone 01628 825015 and we’ll see what help we can coordinate for you.